Shipping policy
Shipping Policy
Last Updated: 15 July 2026
Order Processing
Orders are typically processed within 1–2 business days.
Orders placed on Sundays or public holidays will be processed on the next working day.
Delivery Time
Estimated delivery timelines are as follows:
Kerala: 2–4 Business Days
South India: 3–5 Business Days
Rest of India: 4–7 Business Days
Remote Locations: 5–10 Business Days
Please note that delivery times are estimates and may vary depending on your location and courier service.
Shipping Charges
Shipping charges are calculated during checkout based on your delivery location.
Free shipping may be offered during promotional campaigns or special offers.
Order Tracking
Once your order has been dispatched, you will receive:
Tracking Number
Courier Details
via Email or WhatsApp, allowing you to monitor your shipment until delivery.
Delivery Delays
While we work to ensure timely delivery, unexpected delays may occur due to:
Weather conditions
Courier service disruptions
Public holidays
Natural disasters or other unforeseen circumstances
We appreciate your patience and understanding in such situations.
Incorrect Shipping Address
Please ensure that your shipping address and contact details are accurate when placing your order.
QASAS cannot be held responsible for delivery delays, failed deliveries, or additional charges resulting from incorrect or incomplete customer information.
International Shipping
International shipping is currently unavailable.
We look forward to serving our international customers soon.
Need Help?
QASAS Perfumes
Email: support@qasas.in
Phone: +91 96339 59577
Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST
16/1018, SN, Odanavattom, Odanavattom, Kottarakkara, Kollam, Kerala, 691512